Review Power for Dental Practices

Create a steady stream of positive reviews and ratings from satisfied patients to earn trust and expand your business.

matebookx 002 v3 dental

Summary

A recent study shows that 92% of consumers now read online reviews.

Online reviews have become a crucial factor to convert internet users to patients and can be patients’ first impression of your practice. 

Consider the following:

0%

say that positive reviews make them trust a local business more.

0%

of customers are likely to spend 31% more on a business with excellent reviews.

0%

of consumers will take action only after reading a positive review.

0%

of consumers trust online reviews as much as personal recommendations.

You can respond to reviews and generate reviews from patients for free. Generating and responding to reviews needs to be a standardized routine in your dental practice. Many practices have realized how challenging it is to be vigilant enough to know when a new review comes in and requesting reviews is difficult without a clear process.

No matter how strong your marketing efforts are, generating a steady stream of positive reviews and ratings from satisfied patients is critical for earning trust. Advice Media's platform helps you build authentic reviews, as well as offers a solution to managing your online reputation.

All of these drive high-quality leads, more conversions, and more revenue.

SLICE OF ADVICE

The easiest method of generating reviews is asking for them.

Successful Strategy Components

REQUEST REVIEWS

The easiest method of generating reviews is asking for them. When a patient has a positive experience or expresses their satisfaction with a procedure, ask them to share it through a review. These will help establish your practice as a trustworthy and competent source while highlighting the things that patients find most useful and unique about your approach.

Advice Media’s Review Power platform allows you to request customer feedback via email or text message.

To streamline these efforts further, we provide templates that you can customize. Then, with just the click of a button, that email or text message is sent to the patient, and they can leave their feedback on Google or Facebook. 

To complete your reputation management efforts, you will be notified of each review that is left, giving you the option and suggestions on how to respond. 

Slice of Advice

Blog Post:
Guide to Request & Respond to Reviews

Respond to Reviews

When patients write 4- and 5-star reviews, you want as many people online to see them as possible. However, users see not just the reviews of your patients, but also your interactions with the testimonials themselves. If patients write positive accounts of their experience with your practice, thank them for sharing and taking the time to write about their experiences.

Our services help dentists highlight the positive feedback provided by patients online. Using our Review Power platform encourages people to share their experience with your dental practice through automated email and text message reminders, which reduces the labor required of your office staff while allowing you to stay diligent in generating reviews.

41% of consumers say that brands replying to reviews make them believe the company really cares about their customers.

Source: Bazaarvoice

Unfortunately, not every client will be satisfied with their experience. But, our reviews and rating platform notifies you if a client writes a review with a rating below three stars. This advance notice is crucial, as it allows you and your staff to know about negative feedback immediately.

With this advance notice, you and your team can reach out to the dissatisfied patient and try to rectify the situation. This personal touch might just help change the patient’s mind and convince them to come back.

Negative reviews are inevitable, but here are some tips on how best to handle them.

Slice of Advice

Blog Post:
Tips on how to handle negative reviews

Scroll to Top