Review Power for Plastic Surgery Practices

Create a steady stream of positive reviews and ratings from satisfied patients to earn trust and expand your business.

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Summary

A recent study shows that 92% of consumers now read online reviews.

Online reviews have become a crucial factor in plastic surgery’s patient sales funnel. You need positive reviews to convert website users to patients.

Consider the following:

0%

say that positive reviews make them trust a local business more.

0%

of customers are likely to spend 31% more on a business with excellent reviews.

0%

of consumers will take action only after reading a positive review.

0%

of consumers trust online reviews as much as personal recommendations.

No matter how strong your marketing efforts are, generating a steady stream of positive reviews and ratings from happy patients is critical for earning trust. Advice Media provides hands-on guidance to help you build authentic reviews and offers a solution to manage your online reputation.

In addition to boosting your online reputation, our reviews and rating platform works with your other marketing strategies to enhance your search rankings, amplify your brand, and gain and retain patients. 

All of these drive high-quality leads, more conversions, and more revenue.

SLICE OF ADVICE

The easiest method of generating reviews is asking for them.

Successful Strategy Components

REQUEST REVIEWS

The easiest way to generate new reviews is simple - just ask for them!  When a patient has a positive experience or expresses their satisfaction with a procedure or consultation, ask them to share it through a review. These will help establish your practice as trustworthy and competent, while simultaneously highlighting the things that patients find most useful and unique about your practice.

Advice Media’s Review Power platform allows you to request customer feedback via email or text message.

To streamline these efforts further, we provide templates that you can customize and automate. Then, with just the click of a button, that email or text message is sent to the customer, and they can leave their feedback on Google or Facebook. 

To complete your reputation management efforts, you will be notified of each review that is left, giving you the option and suggestions on how to respond. 

Slice of Advice

Blog Post:
Guide to Request & Respond to Reviews

Respond to Reviews

When patients write 4- and 5-star reviews, you want as many people online to see them as possible. However, users see not just the reviews of your patients, but also your interactions with the testimonials. If people write positive accounts of their experience with your plastic surgery practice, thank them for sharing and taking the time to write about their experiences.

Our services help plastic surgeons accentuate the positive feedback provided by patients online. Using a reviews platform that encourages clients to share their experience with your plastic surgery practice through automated email and text message reminders reduces the labor required of your office staff while allowing you to stay diligent in generating reviews.

41% of consumers say that brands replying to reviews make them believe the company really cares about their customers.

Source: Bazaarvoice

Unfortunately, not every patient will be satisfied with their experience. But, our reviews and rating platform notifies you if someone writes a review with a rating below three stars. This advanced notice is crucial, as it allows you and your staff to know about negative feedback immediately.

With this advanced notice, you and your team can reach out to the dissatisfied patient and try to rectify the situation. This personal touch might just help change the patient's mind.

Negative reviews are inevitable, but here’s some tips on how best to handle them.

Slice of Advice

Blog Post:
Tips on how to handle negative reviews

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