Review Power for Dermatology Practices

Create a steady stream of positive reviews and ratings from satisfied patients to earn trust and expand your business.

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Summary

A recent study shows that 92% of consumers now read online reviews.

Today everyone is a reviewer, and these reviews have become crucial for converting potential patients. You need positive reviews to convert website users to patients.

Consider the following:

0%

say that positive reviews make them trust a local business more.

0%

of customers are likely to spend 31% more on a business with excellent reviews.

0%

of consumers will take action only after reading a positive review.

0%

of consumers trust online reviews as much as personal recommendations.

Generating a steady stream of positive reviews and ratings from satisfied patients is critical for earning and maintaining trust. Advice Media’s Review Power tool provides hands-on guidance to help you build authentic reviews and offers a solution to manage your online reputation.

SLICE OF ADVICE

The easiest method of generating reviews is asking for them.

Successful Strategy Components

REQUEST REVIEWS

You don’t get what you don’t ask for - the same applies to positive reviews.  When a patient has a positive experience or expresses their satisfaction with your service, ask them to share their feedback. This is a great way to establish trust with new and existing patients, prove you are trustworthy and competent, and highlight the things that patients find most useful and unique about your practice.

Advice Media’s Review Power platform allows you to request customer feedback via email or text message.

Customizable templates are also provided to make it easier for you to send and for the patient to respond to. Then, with just the click of a button, that email or text message is sent to the customer, and they can leave their feedback on Google or Facebook. 

Our reputation management software alerts you when a new review is posted so you stay updated on your practice’s reviews.

Slice of Advice

Blog Post:
Guide to Request & Respond to Reviews

Respond to Reviews

Users see not just the reviews of your patients, but also your interactions with the testimonials. If people write positive accounts of their experience with your dermatology practice, thank them for sharing and taking the time to write about their experiences. If you receive negative feedback, which is inevitable, responding to them to try and rectify the problem will speak volumes.

Responding and engaging with these reviews doesn’t cost a dime in media dollars, but it pays off both in patient loyalty and search.

41% of consumers say that brands replying to reviews make them believe the company really cares about their customers.

Source: Bazaarvoice

Our Review Power platform helps dermatologists spotlight positive feedback and encourages clients to share their experience with your dermatology practice. This is an affordable, low-cost way to engage with your patients. 

Negative reviews are inevitable, but here’s some tips on how best to handle them.

Slice of Advice

Blog Post:
Tips on how to handle negative reviews

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