Review Power for Cosmetic Surgery Practices

Create a steady stream of positive ratings from satisfied patients to earn trust and expand your business.

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Summary

A recent study shows that 92% of consumers now read online reviews.

Today everyone is a reviewer, and these reviews have become critical for businesses. Cosmetic surgery practices aren’t immune. You need positive reviews to convert website users to patients.

Consider the following:

0%

say that positive reviews make them trust a local business more.

0%

of customers are likely to spend 31% more on a business with excellent reviews.

0%

of consumers will take action only after reading a positive review.

0%

of consumers trust online reviews as much as personal recommendations.

Generating a steady stream of positive reviews and ratings from satisfied patients is critical for earning and maintaining trust. Advice Media’s Review Power tool provides hands-on guidance to help you build authentic reviews and offers a solution to manage your online reputation.

All of these drive high-quality leads, more conversions, and more revenue.

SLICE OF ADVICE

The easiest method of generating reviews is asking for them.

Successful Strategy Components

REQUEST REVIEWS

Simplify the way you request reviews.  When a patient has a positive experience or expresses their satisfaction with a procedure or consultation, ask them to share it through a review. These will help establish your practice as trustworthy and competent, while simultaneously highlighting the things that patients find most useful and unique about your practice.

Advice Media’s Review Power platform allows you to request customer feedback via email or text message.

Customizable templates are also provided to make it easier for you to send and for the patient to respond to.

Our reputation management software alerts you when a new review is posted so you stay updated on your practice’s reviews.

Slice of Advice

Blog Post:
Guide to Request & Respond to Reviews

Respond to Reviews

Showcasing the 4- and 5-star reviews you receive can set your practice apart from your competitors. Users see not just the reviews of your patients, but also your interactions with the testimonials. If people write positive accounts of their experience with your cosmetic surgery practice, thank them for sharing and taking the time to write about their experiences.

Our Review Power platform helps cosmetic surgeons spotlight the positive feedback and encourages clients to share their experience with your cosmetic surgery practice. This is an affordable, low-cost way to engage with your patients.

41% of consumers say that brands replying to reviews make them believe the company really cares about their customers.

Source: Bazaarvoice

Unfortunately, negative reviews are inevitable, and the way you handle these will speak volumes to current and potential patients. Our tool will notify you of any rating below 3-stars and enables you and your staff to respond and attempt to rectify the problem. 

 

Negative reviews are inevitable, but here’s some tips on how best to handle them.

Slice of Advice

Blog Post:
Tips on how to handle negative reviews

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