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Online Reviews

Website development and digital marketing best practices change practically on a daily basis. While implementing the most current maintenance methods, our world-class teams are on a constant lookout for industry news and developments. As soon as we have found new information for our clients, we publish a comprehensive summary on our Blog.

How to Respond to Negative Reviews Without Breaking HIPAA Rules

By Advice Media / March 25, 2020 / Comments Off on How to Respond to Negative Reviews Without Breaking HIPAA Rules

Responding to reviews in the medical verticals can be tricky. This is especially true if the information in the review reflects negatively on the practice. Of course, the first thing you want to do is tell the individual that their side of the story is wrong! However, I beg you to pump the breaks and […]

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Google My Business Removes Features (Temporarily) in Light of COVID-19

By Advice Media / March 24, 2020 / Comments Off on Google My Business Removes Features (Temporarily) in Light of COVID-19

On 3/20/2020, Google My Business (GMB) placed some restrictions on its system and will not be publishing reviews, review replies, or new Q&A responses at this time. Existing content will remain. Reviews   Any newly submitted reviews and Q&A’s will be added in the future. Yelp followed Google’s lead yesterday (3/23/2020), by limiting any negative […]

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Trust and Reviews

By Advice Media / February 14, 2020 / Comments Off on Trust and Reviews

It seems everything is open to questions about its veracity these days. Facebook is renowned for spreading false news stories through its sea of groups. Video editing can make a person say something they never actually said. Pundits on TV and radio openly make up their supposed facts to make their case. And online reviews […]

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Search Engine Marketing (SEM) Park City, UT

Older Reviews Collect Dust

By Advice Media / February 28, 2019 / Comments Off on Older Reviews Collect Dust

Whether it’s fair or not for businesses, online reviews that are over a few months old have little value anymore for consumers. That’s one of the findings of the most recent survey from BrightLocal, an English citation-building company that has been surveying online reviews for years.   For medical practices, that means if you have […]

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Search Engine Marketing (SEM) Park City, UT

For Better or Worse — Dealing with Online Reviews

By Advice Media / January 30, 2019 / Comments Off on For Better or Worse — Dealing with Online Reviews

There was a time when “reviewers” were paid positions. Consumer Reviews made an entire magazine empire out of reviewing everything from baby cribs to cars. Siskel & Ebert were the trusted source to tell you if you should bother going to see a new movie or not. Every newspaper in every city and town had a […]

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Top 4 Review Sites Every Doctor Should Be On

By matt.karban / November 28, 2017 / Comments Off on Top 4 Review Sites Every Doctor Should Be On

Many patients use online review sites to find a new doctor, validate their choice of physician, or evaluate a doctor they’re already seeing. If you’re looking to acquire new patients, having a stellar online reputation is crucial. Having no reviews or negative reviews can deter potential patients, while great review profiles can be used as […]

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Ratings and Reviews Drive Customers

By AdviceMedia / November 15, 2017 / Comments Off on Ratings and Reviews Drive Customers

These days everyone’s a reviewer. Go to a movie — write a review as if you’re Roger Ebert. Buy a new vacuum cleaner on Amazon — write a review as if you’re a writer with Consumer Reports. Eat at the new local Italian place — write a review like a New York Times food critic. […]

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4 Steps to Getting More Patient Reviews

By matt.karban / March 14, 2017 / Comments Off on 4 Steps to Getting More Patient Reviews

Reviews are essential to growing and maintaining any business, especially for doctors and medical practices. Reviews not only increase your credibility and reliability in the eyes of prospective patients but also improve your search engine rankings.

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The Good, the Bad, and the Ugly — Handling Online Reviews

By Advice Media / September 15, 2016 / Comments Off on The Good, the Bad, and the Ugly — Handling Online Reviews

Remember when the job of “reviewer” was something you had to be paid to do? Take someone like Gene Shalit, who reviewed movies for the Today Show. Or the restaurant guy or gal in every big city newspaper whose job it was to go from restaurant to restaurant and review them…in the paper. Radio stations […]

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The Good, the Bad, and the Ugly — Handling Online Reviews

By Advice Media / September 15, 2016 / Comments Off on The Good, the Bad, and the Ugly — Handling Online Reviews

Remember when the job of “reviewer” was something you had to be paid to do? Take someone like Gene Shalit, who reviewed movies for the Today Show. Or the restaurant guy or gal in every big city newspaper whose job it was to go from restaurant to restaurant and review them…in the paper. Radio stations […]

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